Terms & Conditions

Processing time

Every effort will be made to process your purchase within 7 days of order. However, I am a ‘one woman business’, and at busy times, this may take slightly longer. For custom made orders, I will aim to make your item within 10 days, but may need longer for large orders, and at peak times such as Christmas.

I appreciate your patience in giving me time to pay close attention to detail when making your items.

Shipping

Were possible I will always try to combine postage if you are purchasing more than one item, and I will refund any difference to you via PayPal.

Postage prices quoted are for Second Class postage within the UK.

Please contact me first if your item requires International Postage.

International buyers are responsible for any customs and import taxes due on purchased products entering their country, and The Vintage Stallwill not be held responsible for any delays due to customs procedures applied to internationally shipped items.

Returns and Exchanges

I accept returns and exchanges. Please contact me within 14 days of delivery, and return items to me within 30 days of delivery. Buyers are responsible for return shipping costs.

I do not accept returns for earrings (due to hygiene reasons) and custom-made orders, unless they arrive damaged or faulty.